In the month of May 2017 ToroDev
supported Harugongo community development forum
to go and monitor services in health, education and agriculture sector to find
out the status of service delivery in those sector.
supported Harugongo community development forum
to go and monitor services in health, education and agriculture sector to find
out the status of service delivery in those sector.
“The rural
debate held in May 2017 by ToroDev has caused a positive change in the
health sector, during the rural debate citizens raised the issue of late coming
of heath workers at Nyantaboma health centre III and we are happy duty bearers
heard the voices and intervened. When we went back for a follow up in June we
had an interview with patients and they acknowledged that nurses this time come early at 8 am and leave in the evening
and attributed this to the rural debates which a wakened them”. Said Musinguzi Abdul the
coordinator of Harugongo community development forum during the follow up field
exercise.
debate held in May 2017 by ToroDev has caused a positive change in the
health sector, during the rural debate citizens raised the issue of late coming
of heath workers at Nyantaboma health centre III and we are happy duty bearers
heard the voices and intervened. When we went back for a follow up in June we
had an interview with patients and they acknowledged that nurses this time come early at 8 am and leave in the evening
and attributed this to the rural debates which a wakened them”. Said Musinguzi Abdul the
coordinator of Harugongo community development forum during the follow up field
exercise.
 |
| A health worker attending to people seeking health services |
Abdul added during
the follow up exercise I checked registers and observed that health workers are
reporting early and signing out late in the evening compared to those days when
citizens were complaining about absenteeism & late coming, this is a change
since citizens reported them during rural debates.
the follow up exercise I checked registers and observed that health workers are
reporting early and signing out late in the evening compared to those days when
citizens were complaining about absenteeism & late coming, this is a change
since citizens reported them during rural debates.
“Another issue that was raised during the
rural radio debate was health workers harassing and mistreating the patients
and we are happy that things are different now because nurses were warned by
the In-charge after the voices were amplified live on radio, that captured the
attention of duty bearers. We are happy
to report when we asked the patients
during the field exercise it was
confirmed that health worker attitude has changed, now the way they are
handling patients has changed whereby
they talk to patients and build that patient doctor relationship and this has
increased the number of patients accessing the facility to get medication.”
Said Mutegeki Robert member of Harugongo community development forum during the
follow up field exercise.
rural radio debate was health workers harassing and mistreating the patients
and we are happy that things are different now because nurses were warned by
the In-charge after the voices were amplified live on radio, that captured the
attention of duty bearers. We are happy
to report when we asked the patients
during the field exercise it was
confirmed that health worker attitude has changed, now the way they are
handling patients has changed whereby
they talk to patients and build that patient doctor relationship and this has
increased the number of patients accessing the facility to get medication.”
Said Mutegeki Robert member of Harugongo community development forum during the
follow up field exercise.
Robert added we
were hosted on radio in the month of March 2017 and complained to leaders to
inspect homes to find out those with no latrines and we are happy that leaders
got concerned and started inspecting home and those homes that had no pit
latrines were warned and given a shorter time to have latrines or they will be
arrested, we are happy that many homes that didn’t have pit latrines have
constructed them and we credit this to our efforts and ICT tools because
information is always disseminated and accessed through those channels like
radio stations.
were hosted on radio in the month of March 2017 and complained to leaders to
inspect homes to find out those with no latrines and we are happy that leaders
got concerned and started inspecting home and those homes that had no pit
latrines were warned and given a shorter time to have latrines or they will be
arrested, we are happy that many homes that didn’t have pit latrines have
constructed them and we credit this to our efforts and ICT tools because
information is always disseminated and accessed through those channels like
radio stations.
During the monitoring field exercise
we discovered the following challenges limited information flow especially at the
health centre, VHT are no longer active and yet they are the first people who
can give out first aid, poor documenting and record keeping at Nyantaboma
health centre III and as a forum we have decided to sensitize the community on
radio and community meetings.
we discovered the following challenges limited information flow especially at the
health centre, VHT are no longer active and yet they are the first people who
can give out first aid, poor documenting and record keeping at Nyantaboma
health centre III and as a forum we have decided to sensitize the community on
radio and community meetings.
ToroDev partners with 21 advocacy
forums located in different sub counties in 5 districts of Rwenzori Sub region.
The 21 advocacy forums have been formed by the 120 rural monitors who have been
trained by ToroDev since August, 2012 in online advocacy, monitoring service
delivery using online social media/ICT tools like Ushahidi platform online
& offline documentation, visualization and mapping.
forums located in different sub counties in 5 districts of Rwenzori Sub region.
The 21 advocacy forums have been formed by the 120 rural monitors who have been
trained by ToroDev since August, 2012 in online advocacy, monitoring service
delivery using online social media/ICT tools like Ushahidi platform online
& offline documentation, visualization and mapping.
The Advocacy Forums also use FM Radio
Broadcasting as an ICT tool for “convergence or hub” since it is
the most accessed media channel in the rural areas of the Rwenzori Region.
Broadcasting as an ICT tool for “convergence or hub” since it is
the most accessed media channel in the rural areas of the Rwenzori Region.
We thank SIDA, NED, SPIDER, CIPESA, & all our development partners for
the support to improve service delivery in our communities.
the support to improve service delivery in our communities.
